Shipping policy

Shipping Policy

At Urbann Retail, we are committed to providing a seamless and reliable shopping experience. We offer free shipping on all orders, with no minimum order value.

Free Shipping

All orders placed with Urbann Retail qualify for free standard shipping. No minimum purchase is required, and no additional shipping charges will be applied at checkout.

Order Processing

Once your order is successfully placed and verified, our team will begin processing it promptly.

  • Order Processing Time: 1 business day

  • Most orders are shipped within 24 hours

  • All verified orders are shipped within 48 hours

  • Orders are not processed or shipped on Sundays

Cash on Delivery (COD) Verification

To ensure secure and successful deliveries, all Cash on Delivery (COD) orders are subject to verification.

If we have any concerns regarding the phone number or delivery address provided with your order, our team may contact you to confirm the details.

For security and delivery purposes, only orders with a verified phone number and valid delivery address will be shipped.

If we are unable to verify the required information, Urbann Retail reserves the right to place the order on hold or cancel it.

Shipping & Delivery

We ship orders through reputed courier and logistics partners to ensure safe and timely delivery.

After your order has been processed and shipped, the estimated delivery time is:

3–4 business days

Delivery times may vary depending on the destination, delivery pincode, courier availability, and other factors beyond our control.

Possible Delivery Delays

While we make every effort to deliver your order within the estimated timeframe, occasional delays may occur due to:

  • Incorrect or incomplete shipping information

  • Remote or non-serviceable delivery locations

  • Weather conditions or natural events

  • Courier or logistics-related issues

  • Public holidays or unforeseen circumstances

Such delays are beyond the control of Urbann Retail, and the estimated delivery timeframe may be extended accordingly.

Shipment Tracking

Once your order has been dispatched, tracking details may be shared with you through your registered contact information. You can use these details to track the progress of your shipment.

Important Information

The delivery timeline of 3–4 business days begins after your order has been successfully processed and dispatched.

Although we strive to meet the estimated delivery timelines, Urbann Retail is not responsible for delays caused by courier partners, weather conditions, public holidays, or other circumstances beyond our reasonable control.

If you have any questions or concerns regarding your order or shipment, please contact our customer support team.

Thank you for shopping with Urbann Retail.